The item and actions section on the Individual Detail screen is where you can record just about anything from availability to volunteer to program interests to attending meeting to whatever you need.

User-defined Categories and Item Titles allow the Items and Actions area to store just about anything. Based on the chose of Category, the Title pull-down menu presents a group of “Item Titles” (Filtered for that group). By choosing the item title and pressing the ADD ITEM button, the item is added to that Contacts list.

This way you have both the flexibility of creating any number of categories and filtered pull-down list items for that category. A lot of the current info about an Individual, Family, or Organization is presented in a small space on the overview screen.